At Florvella, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us.
Information We Collect
When you place an order or contact us, we may collect your name, email address, delivery address, and payment details. We may also collect non-personal data such as browser type and device information to improve your shopping experience.
How We Use Your Information
- Process and deliver your flower orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our website and services
Data Protection
We implement reasonable security measures to protect your data. Payments are processed through secure, trusted gateways, and we do not store your card details on our servers.
Cookies
Our website uses cookies to remember your cart and improve browsing. You may disable cookies in your browser, but some features may not work correctly without them.
Third-Party Sharing
We do not sell or trade your personal information. Limited data is shared only with delivery partners and payment processors to complete your order.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us below.
Contact Us
Email: info@florvella.store
Address: Islamabad, Pakistan